← All work

Reliability / Observability

Conversational SRE Agent

Ask your reliability questions in plain language; get answers, evidence, and dashboard links in seconds.

5 sec
for common lookups (vs ~5 min)
Read-only
safe for the whole team to query
Daily
proactive summaries + regression alerts

The problem

Small-team reliability work is dominated by repetitive lookups — p99 latency, error spikes, recent failures. Each means logging into a dashboard, picking a time range, and building a query. A 5-minute task done 20 times a day is 100 minutes of context-switching.

Our approach

A read-only agent that lives in team chat with access to the observability stack. Engineers ask in plain language; the agent picks the right data source, runs the query, and replies with a concise answer plus evidence. It has zero write capability — diagnosis only. Action lives in a separate, deterministic system, which is what makes it safe for the whole team to use.

How it works

Where the AI agent acts, and where a human stays in the loop.

TriggerAI AgentHumanOutput
Trigger

A question in chat

An engineer asks in the messaging app — or a scheduled daily/weekly summary fires.

AI Agent

AI agent picks the source

Chooses the right observability backend for the question and runs a read-only query.

Output

Answer + evidence

A concise reply with supporting data and a dashboard link, in the same thread.

Human

Engineer decides what to do

The human acts on the answer — the agent never takes an action itself.

AI agentObservabilityMessaging appRead-only accessPersistent memory

Want something like this for your team?

We'll find one workflow worth automating and the ROI behind it. No slides.